FAQ

Last updated: Feb 5, 2019  |  36 Views  |  Contents

FAQ


 HOW LONG DOES IT TAKE TO HAVE MY PACKAGE SEND OUT AFTER RECEIVED MY CONFIRMATION AND PAYMENT?
Normally package send within 3 working days after your confirmation and payment.

 

 HOW LONG IS THE DELIVERY TIME? 
90% of shipments reach most countries within 11-23 working days  but could take up to 30 working days or more in case held by customs upon entering country.  We do our best to get the shipment out on time but after that we have no control over shipping time.  

 

 HOW DO I KNOW THAT THE STORE HAS SHIPPED MY PRODUCT? 
We will send an email informing your tracking number after delivery.


HOW DO I CHECK MY PARCEL? 
Your can use website http://https://www.17track.net/en and use tracking number that we have notice for check.

WHICH PROVIDER SHIPPING MY PRODUCT? 
Main shipping of out shop is Thailand Post. If you want to specific shipping provider. Please contact us for calculate new shipping fee.


HOW DO I PAY?
We accept Paypal only.


CAN I PAY IN  EURO OR OTHER CURRENCY?
Sorry, we only accept payment in USD, which is easily arranged by Paypal platform.


IS THERE ORDER MINIMUM FOR ORDER?
Only 1 piece we welcome.


WHAT IS WHOLESALE DISCOUNT?
Please send mail to panad_v@hotmail.com about your selected items and quantity.
We'll then offer our best offer by replying the email.


MAY I VISIT YOUR SHOWROOM?
Sorry, we don't have actual shop. We are an online shop only.


MAY I REQUEST FREE SAMPLE?
Sorry, we do not offer free samples as there are too many demand.


MAY I HAVE YOUR CATALOGUE OR FULL PRODUCT LIST?
Sorry, we not have them either, because the trend and products come and go so quickly. 
And price are fluctuated as currency as well. 
We always recommend you to check out our website.


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